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Bucknall Austin makes major savings with new IT solution

Bucknall Austin, a major construction and property consultancy, has improved communications and saved money following implementation of a new IT system throughout its UK offices.

Bucknall Austin, which has six offices nationwide and specialises in Project Management, Quantity Surveying and Building Surveying, originally implemented the IT system called Progression AEC when it was taken over by facilities management company Citex seven years ago. In 2003, a management buy out restored Bucknall Austin to its original identity and the business not only retained Progression but also purchased a five-year extended maintenance agreement at the same time.

Stuart Stables, Finance Director at the firm says, “Progression saves us time and money on project management and raising fees with the ETCi function. When we used paper-based timesheets we needed two staff to key the data in, so in effect ETCi represents a saving of £40,000 a year as well as improved reporting capability. Managers can see resources against fees much more quickly using Progression.” He then went on to add.

“In addition, the system provides up-to-date project and financial information and any technical problems are always sorted very quickly, and the technical back up has been great. It is a great support service – it runs fantastically and it lets us focus on our core business. We are pleased to be able to share our success and recommend the system to others in a similar position.”

The firm, whose work spans a diverse range of sectors including the Arts, Defence, Education, Heritage, Leisure, Residential and Commercial projects, says the timesheet-based ETCi system, is used by 270 staff as well as sub consultants, spread across their offices in Birmingham, Bristol, London, Manchester, Sheffield and Brighton.

All users can access data from all fee earners across the entire practice. Administrators in regional offices can run operational reports such as debtors’ reports, work in progress reports, utilisation reports, percentage complete and views of turnover and profitability. They can also report by service or by client as required for invoicing purposes, and perform a complete analysis of cost against project.

View the case study