A conversation with Electract Limited
We asked Electract’s Finance Director Richard Malpas about his experience of using RedSky’s Summit accounting system.
Duty to report on payment practices and performance.
Are you affected by the forthcoming legislation changes?
Vision InfoSoft Acquired by JDM Technology Group
JDM Technology Group announce acquisition of Electrical and Plumbing Estimating software provider Vision InfoSoft.
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What our Customer's are saying about us:
It was really good meeting other Redsky users [at the Roadshow in London] and learn what more we can do with the system now that we have grasped the basics. I’m definitely interested in coming to the next one.
Laura Clarkett - Randall Watts Construction Ltd
"Many thanks for another excellent roadshow, a very useful event and I am always amazed just how much I get out of these events, always gets the mind working overtime on how you can do things better."
Hans Skeat - AC Lloyd
"We have been a long standing customer of RedSkyIT. The Summit software we use provides all of the functionality we require and the support is first class.”
Caroline Newberry - Brookside Construction
"We migrated to a hosted environment back in 2009 so we didn't have to worry about maintaining our old server. Additionally, knowing that RedSkyIT would take care of daily backups and upgrades gives up peace of mind. It was one of the best decisions we have made.”
Gail Dougan - Benfield & Loxley
"I am retiring from Miletree after 12 years of working for the company. Please pass on my grateful thanks to all the RedSky team for the excellent and professional help you have given me over the years."
Jill Wheable - Miletree
"We found the [customer] event extremely worthwhile and the brief insight into the possibilities and interacting with other similar users was extremely valuable. Most of all it was great to actually meet everyone and really gain an insight into the company culture."
Michael Langer - Peldon Rose
"I would like to thank Emily on support for the help she has given me with Auto-Enrolment. She is a good listener and did all she could to help me get up and running with the pension changes.”
Nadine Chapman - PCE Ltd
“Your consultant Arun has a wealth of knowledge when it comes to contracts and accounting. I was impressed by the fact that he took the time to drill down into our procedures and existing setups in order to create the software master files for Finance and Contracts in a way that suits us best. We do have some peculiarities in the way we do things and he took the interest and time to really understand our concepts and advised accordingly. It was most appreciated by us at Wolf Group”
Carol Wagner FC, Wolf Group, Oman
"We have been using RedSkyIT’s Summit system for many years. I am really pleased with the level of support RedSkyIT gives us. We moved to a hosting environment is 2013 so that RedSkyIT now takes care of all backups and software upgrades. We also have the option to connect from our system from outside of our office."
Mary Smith - Fred K Lamb
“We chose RedSkyIT’s Summit software because of the detailed cost enquiries and reporting. This given us the information we need to run our business”.
Dilip Shah - Chas Berger & Son Ltd
"As a hosted customer I am very happy with the support I receive from RedSkyIT. Madelaine is especially helpful in resolving any problems I might have."
Ruth Cummings - Nicholas Stephens
"We recently had your consultant Chris Jewsbury on site to assist with reconfiguring our software to support the complex data collection requirements specified by our pension provider. I want to thank Chris for his efforts and determination to fulfil this brief. Thanks to the work Chris did we have been commended by our provider and are now ready ahead of schedule."
Carl O'Donnell - New Charter
“I would like to just say that Sakera Patel who works on your helpdesk is amazing. She has just worked through an issue we have had and her knowledge of the system, her manner, and concern are first class!”
Elaine Gloria - Dyer & Butler
"We user RedSkyIT’s Summit Financial and Job Costing software and are pleased to say it provides us with all of the key information we need to manage our contracts and manage our costs."
Helen Bothwell - Forbes Homes Ltd
"I attended the recent customer event and found the sessions really informative. The time I spent in the Learning Lab working 1-2-1 with RedSkyIT consultants was especially helpful."
Maria Jones - Creative Interior Contracts Ltd
"I really enjoy attending RedSkyIT events especially the regional meetings. I always pick up lots of hints and tips in the free training sessions and it’s good to meet other people in my area and find out how they use the same software. I would definitely recommend attending these events.”
Sue Smith - Ashe Construction Limited
"Among the many benefits of running our Summit system in a hosted environment is the flexibility I have to connect from my home PC. It means that at times of the month when we’re really busy I can also do work from home."
Jayne Payne - A & N Lewis
“We chose RedSkyIT’s Hosting Service because we wanted peace of mind that our backups were working and that upgrades were being applied correctly. In addition, we don’t have to worry about maintaining the server, which was getting old. We have been using the service since 2009 and find it to be very reliable giving us access when and where we need it”
Phil Robson - CH Lindsey & Sons Limited
"RedSkyIT has been hosting our Summit system since 2009. The migration process was fast and effective and we no longer have to worry about backups or upgrades as they are all taken care of by RedSky. We would definitely recommend hosting to anyone that is looking at replacing an old server."
Jeannine Thorn, Fergal Contracting Co Ltd
"I would like to say a very big thank you to Angela, who is always happy to help and does not give up and get frustrated when things don't get where they should be straight away. I know she is on the help desk but I have found her to always be helpful, polite and she is an asset to RedSkyIT"
Mabel Kooner, Sandwell Council
"RedSky IT showed great commitment during what could have been a very stressful process. They were contactable during all times of the implementation and were even on site at weekends to train users of Summit 5000 in time for it to go live in March."
Paul Maynard, Leadbitter
"Moving to Summit 5000 on Oracle has allowed us to reduce the amount of disparate databases, Spreadsheets, with associated overhead costs, in our organisation along with giving us much greater functionality in financial and operational areas"
Ian Saville, CA Blackwell
"The software and service we receive from RedSky IT is exceptional. We have been a customer for many years and can truly say we will be for many more to come!”
John Daws, Frank Sandell
“We have been using Summit 1000 since 2005 and have noticed a significant improvement with support. When calling the support desk the call is answered immediately with most issues resolved at point of contact. They are also always friendly and easy to communicate with and nothing is explained in “technical speak”. We found the recent end of year tax bulletin very easy and straight forward to follow. The download site and online call tracking is particularly useful to use as a customer.”
Peter Hewitt, E L Greening & Sons (Tavistock) Ltd
"It was really a wonderful experience talking to your consultant and absorbing his knowledge. Implementation required only a few company specific set ups and with his training of few days we started working on the software within a month. Saving on account of time and cost was remarkable."
C.M Rabees ACA, Master Construction (Bahrain)
“We have been with RedSky IT for a number of years. The Summit system offers us the true integration we need for management our contract finances. We are made to feel like a valued customer, the customer services department proactively make contact with us to ensure we are getting maximum use from our system and support that we need from RedSky.”
Tony Boyer, Charlier Construction
"Steve thanks for the coordination of ASL's conversion to Summit 3000. Everything went incredibly smoothly,and Ishbel was excellent."
David Hadley, Andrew Scott
"“…..everything is clear now and I cannot thank you enough for all your effort on this, it has made my life easier having someone so knowledgeable working on it for me.”
Hannah Przybylak, LIFE Build Solutions
"The Summit system is secure, easy to use and I have the confidence that the system is all ways accessible either in the office or at home, which gives me the option to work from either location when the need arises. Managing system updates, legislative changes and daily backups is a chore we no longer have to worry about as RedSky maintain the solution at the hosting centre, this is a great benefit. I also find the support by the RedSky support team to be excellent and would recommend this system and service to anyone”
Jenny Smith, Jet Construction
"One thing I would like to say is that I have been impressed with the response from support and would extend my thanks and gratitude for this. It is very much appreciated"
Andy Allot, West Coast Construction (Barbados)
"If one implements Summit they can sleep at night"
Moh’d Ghadban, Shannon Trading & Contracting (Qatar)
"The Summit 3000 solution offers us everything we need to manage our jobs. The RedSky team are always at hand should we need any assistance and we are pleased with the service we receive"
Andy Harper, Renelec
“RedSky IT provided Rider Levett Bucknall with excellent customer support when faced with a potential system outage. From the initial call through to resolution the personnel involved were outstanding.”
Elliott Millin, Rider Levett Bucknall
"RedSky IT provides a first class service, an excellent product and first class support. We deal with direct, not through a reseller. RedSky IT look after us very well"
FD Comment in real finance awards magazine
"We have chosen the Summit 5000 system because of the total integration the system provides"
Financial Director, Baxall Construction
"We are saving £2000 a month due to the system flagging up invoices that do not match the order"
Gary Spicer, Knight Group
"I just thought I’d drop you a short note to say how impressed I’ve been with the service from your guys on the support desk. Service tickets are raised and emailed almost before I’ve even put the phone down, the online updates are really helpful and everything that’s been logged so far has been resolved quickly and efficiently. I have completed the satisfaction questionnaires but would be grateful if you would also pass this additional feedback on to the relevant people."
Karen Kent, Interserve
"Since installing Summit 3000 and Readsoft document scanning, we have been able to ensure that our Contract managers who are located nationwide have up to date fully supported contract costs. It is clear RedSky understand how important it is for companies to achieve true cost control and accountability through their solutions."
Clive Linford, Cobsen-Davies Roofing
"I thought that I would send you a quick email to congratulate you on the level of support that we are receiving. During this traumatic time (particularly our first Redsky Tax Year-end) the support has been very much appreciated. Please pass on my thanks."
Paul Sharp, Kendrick Construction