| 1) Business Tools
- Locational Referencing: Roads/Streets, Network Sections, Property, Asset/Inventory
- Reporting Tools: Standard, Data Miner, GIS (MapInfo, Others), Executive Dashboard, Email/SMS Alerts
- Document Management: Multi-Media
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| 2) Maintenance Management
- Asset Types: Highways, Street Lights, Structures, Grounds, Trees, Property
- Reactive Works: Pothole repair, Lighting outage
- Cyclic Works: Bulk Lamp Changing
- Routine Works: Verge Maintenance
- Programme Works:Small Schemes - Capital Works
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| 3) Network Operations
- NRWA: Street Works Register, Notices/Permits, Inspections,
- S74/Fixed Penalties, Self Notification, Works Co-ordination
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| 4) Customer Management
- Issue Logging & Tracking
- Commitment Tracking
- Customer Surveys
- Appointments
- Web/Portal Interface
- CRM Interface
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| 5) Financial Management- Budgeting
- Commitment Accounting
- Payment Processing
- Differing Contract Styles: Term, Non-Term, Partnering
- Corporate Interfaces to systems like Oracle and SAP
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| 6) Resource Management
- Work Scheduling / Optimisation
- Job Costing
- Stores
- Purchase Ordering
- Plant
- Payroll
- Subcontractors
- Financial Ledgers
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| 7) Asset Stewardship
- Condition Survey – Machine & Manual
- PMS Analysis: Condition/Economic based Prioritisation, Treatment selection, Whole Life Costing
- Valuation & Depreciation
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