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Software for Small Works, Maintenance, Schedule of Rates and Service Management

View Summit Service Management Video

Many contractors have expanded operations to offer building services to their clients, which includes maintaining and managing buildings once completed. We have worked with many contractors, building services firms and FM companies to develop a service management software solution to improve control and financial management of these activities. Our Summit Service Management software covers the wide ranging needs of contracting operations, including public sector units, working in the maintenance, building services and facilities management areas.

Our solution can manage many different types of activity including:

High volume/low value contractsLow volume/high value contracts
Both proactive/scheduled and reactive maintenance contractsSmall works contracts
Total facilities management of buildingsSite data capture using smart phones, tablets, and PDA’s
Windows and Web interfacesManagement Dashboards

Summit Service Management is unique in being the only totally integrated service management system designed for the construction industry supply chain and is delivered complete with a contract financial accounting suite and also estimating/schedule of rates. It covers the whole service process starting at call centre management and quotation production and then manages the allocation and dispatch of engineers or subcontractors to the maintenance job or site.

Summit Service Management then tracks the contract through to completion and final invoicing. It offers a tightly integrated flow of data starting with estimating, managing the client calls using the call centre solution, allocating prices using schedule of rates, controlling the contracts in the core financial suite and managing the ordering process using purchase order processing, stock and fixed assets. The whole data process is managed using one central SQL Server or Oracle database.

The Summit Service Management solution includes:

  • Call Centre Management
  • Works Order Control
  • Invoicing
  • Schedule of Rates
  • Estimating
  • Integration with Summit Core Financials
  • Web Enabled

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