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Service Management, Maintenance and FM

Summit Service Management

Contractors that are involved in the service management arena often find that standard contract management systems are not flexible enough to deal with the high volume and low value works undertaken on a daily weekly basis. The Service Management module allows customers to create work flows for a variety of contracts they may be involved in that means each of the processes can be tailored to suit the contract terms so management, reporting and KPI data can then be produced easily. Field Engineers can be managed via mobile devices such as smart phones, tablets, and PDAs for job sheet processing, signature capture, photo evidence etc.

Building Services Contractors


Summit Services Management covers the wide ranging needs of all types of building services contractors such as maintenance and M&E contractors, building services and facilities management providers and public sector direct labour organisations.

Summit can manage many different types of management activity:

  • High volume/low value contracts
  • Low volume/high value contracts
  • Both proactive/scheduled and reactive maintenance contracts
  • Small works contracts
  • Total facilities management of buildings
  • Remote work staff, engineer management

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