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UK Hospitality Customers
With the opening of its new and exciting hotel, Splash Landings, the group wanted to be able to sell accommodation centrally whilst also being able to control its high web site bookings. Therefore, Alton Towers Hotel and its newly opened sibling, Splash Landings Hotel, have both invested in the RedSky IT multi site PMS together with an integrated fee-free online reservations system that is designed to improve customer service and decrease staff pressure.
View the Alton Towers Hotel case study
Best Western is the world's largest hotel chain and RedSky IT has enjoyed a relationship with them for many years. The list of Best Western RedSky IT customers is long, impressive and dedicated. Russell Imrie, Chairman of Best Western Hotels GB and MD of Queensferry Hotels commented that RedSky IT is "heavily committed to Best Western on many different levels including investing in future development for seamless Best Western CRS connectivity".
View the Best Western case study
|Kensington Close Hotel |
The Kensington Close is one of London's premier hotels, located in the heart of Kensington just a few minutes walk from the exclusive shops of Knightsbridge. The hotel has over 550 rooms and its facilities include a swimming pool, a gymnasium, a very popular bar and two excellent restaurants. The hotel's previous food and beverage management system was slow and unreliable and in 2004 a decision was taken to use RedSky IT.
View the Kensington Close Hotel case study
The Lakeside Hotel is situated on the shores of Lake Windermere in the English Lake District and the hotel were experiencing an increase in the number of enquires from their website and looked to take on more staff to cope with this demand. However, we were able to provide an online booking engine that integrates directly into their front office system allowing guests to view availability and book accommodation with ease.
View the Lakeside Hotel case study
Award winning group Marston Hotels looked to us to provide their hotels with solutions for their hotel reservations and front desk operations, CRS and centralised accounts office based in Hythe. The group have a long history with RedSky IT and both have seen each others growth. The latest development is the installation of a centralised sales and event management solution which will assist the national sales team together with each of the units conference office to manage the ever growing demands of increasing turnover while providing an extremely high level of service.
View the Marston Hotels case study
Following extensive refurbishment, Oakley Hall recently opened its gates to the public as a country house hotel and conference centre. Prior to opening, it was imperative for Oakley Hall's General Manager, Lance Bosmans, that the hotel should deliver and maintain the highest levels of customer service in keeping with the impeccable surroundings.
View the Oakley Hall case study
The privately owned Pedersen Group has recently announced a multi-million pound purchase adding three hotels to the portfolio, while completing a refurbishment programme at the Regency Park in Thatcham to the tune of £8m. Group Operations Manager Neil Muir began looking for a company to supply the newly acquired properties, Holiday Inn Reading, Winchester Moathouse and Sheffield Moathouse with an up-to-date property management system and a full hardware upgrade. They chose RedSky IT.
View the Pederson Group case study
|Premier Travel Inn|
Premier Travel Inn, part of Whitbread plc, is the UK's number one hotel network, with around 450 sites nationwide and an annual turnover of around £340m. The company is a merger of two great brands, Travel Inn and Premier Lodge, and has a combined total of 28,000 bedrooms. Premier Travel Inn has invested in the RedSky IT InnTouch Chain Management Solution throughout its entire estate.
View the Premier Travel Inn case study