Corporate management



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Entirety Property Management

Entirety Property Management System (PMS) has been designed to fulfil the requirements of groups of all sizes, with the scope for further growth. Entirety provides a unified approach offering the unparalleled ability to control inventory in one location. With total integration from head office to property level, its single image architecture allows staff to always have access to real-time estate-wide information on rate, availability, hotel information and reservations, irrespective of where they are within your organisation.

Entirety is focused on providing increased revenue to the hospitality organisation, added control and efficiency in operation and improved service to paying guests. The system produces detailed revenue and statistical analysis as an automatic by-product of the reservation and guest stay process. Entirety is a comprehensive, easy to use and easy to train windows software package that offers unrivalled functionality.

  • Fast reservations – Entirety provides an extremely efficient and effective method of handling enquiries and reservations. While supporting rapid reservations input Entirety also makes a host of drill down and guest history information available to the operator.
  • Comprehensive rate management – Inclusive packages can be set up against rates providing customers with allowances for a particular day of their stay or set allowances throughout their stay. In order to ensure accurate revenue assignment, Entirety can report on the take-up of package allowances, allowing for unused allowances to be correctly accounted for revenue reporting wise.
  • Open database - Gives full access to your database enabling the production of unique reports using Excel or Crystal Reports.
  • Multi-property – In this environment Entirety allows bookings to be taken for any property within an estate of hotels, allowing for increased occupancy levels as a by-product of cross selling and forward stay reservations.
  • Single central database – ‘One guest, one profile’.
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Inntouch

"With the launch of RedSky IT Inntouch, the traditional world of IT for the hospitality industry now has a radically new alternative solution."

Key features

  • CRO or unit level bookings of same availability.
  • Instant and accurate data across the group.
  • One end of day.
  • Instant cross-sell capability.

Inntouch is an easy to use Windows based solution. It also extends the use of the internet to form an Intranet-based internal company network. This network unites information from property management, central reservations office (CRO) and the central customer database in one single image. This unified approach provides groups of all sizes with the unparalleled ability to control inventory in one location. With total integration from the head office down to the property, this single image architecture allows staff and customers to always have access to the latest information on rate, availability, hotel information and reservations, regardless of their point of contact with the hotel or hotel group.

Inntouch’s single image approach allows centralisation of corporate sales and marketing data and provides support for reservations and rate optimisation. Inntouch eliminates the need for costly and often difficult interface development projects between CRO and property management systems (PMS). This results in one united and integrated solution that eliminates the usual problems of synchronising data held at two locations.

  • Online, real time, centralised inventory - The online nature of Inntouch means that the system is controlled by a central host computer with access from remote client computers. Real time means that the time taken for the host computer to process data is fast enough to be available immediately by a user.
  • The solution for groups of all sizes - With its comprehensive ability to configure and measure each installation, Inntouch also provides the solution for groups. These groups have a diverse range of property types from limited service lodges, to full service hotels and apartments.
  • Centralised control of all data - Due to the unified nature of Inntouch, all data can be maintained via the centre, allowing consolidated rate and inventory control, as well as coding structure, credit control, allocations, contracts and specially negotiated rates.
  • Virtual CRS selling the last room - As every unit has access to up-to-date information, every property can sell the last room in another hotel with absolute certainty that their view of their inventory is accurate.
  • Minimal need for training - With simple screens, easy to use drop down menus, and hyperlinks, training requirements at unit level is dramatically lower than for ordinary PMS. As rate and inventory are controlled centrally, hotel staff can spend more time with the guest and less time worrying about database maintenance.
  • Centralised guest history and sales and marketing database - Guest history and sales and marketing data is stored centrally and is accessible on demand by any user, subject to security constraints, within the organisation. As soon as a guest has stayed with one property, his or her actual stay details are recorded and immediately available for targeted mailings and other marketing purposes. With Inntouch, a batch update process to a central customer database is a thing of the past.
  • Management reporting - All standard reports are available to employees at the units by the touch of a button.


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